Every exception has
money attached.
Late shipments. Failed batches. Wrong bills.
Ordinal’s AI agents catch each one and bring the money back.
AI reads, talks and drafts.Rules do the maths. You set the limits.
Ordinal is a team of agents. Each has one job, and one thing it never does.
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Reads and talks
Reads what you already have, and calls suppliers and transporters to confirm facts. Every fact keeps its source.
- Excel & ERP exports
- Photos
- Voice notes
- Calls
Intake agent · Call agent · no integration needed
Asks when it’s unsure. Never agrees money beyond the rate you set.
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Does the maths
Prices every line from your contract, and watches every clock by its clause. No model touches a number.
Rejected 12.4 t × 38,500 · PO cl. 4.2477,400
Audit agent · Deadline agent · rules, no model
Never guesses a figure.
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Drafts and chases
Drafts the claim with its evidence. Then it follows up on schedule and argues every counter with proof, until there’s an answer.
Sent 20 Sep · reminder 23 Sep · call planned 27 Sep
Claims agent · Follow-up agent · Dispute agent
Sends only what you’ve approved. A person settles.
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You set the limits
Approve, edit or hold. Decide what may go out on its own. Every step is logged with its evidence.
ApproveEditHold
A concession always needs a second sign-off. Holding never stops the clock.
Audit tools check the invoices you have. We catch what never became one.
Something goes wrong every day.Each one ends in a claim.
Ordinal’s agents do the work that catches it — the calls, the counts, the follow-ups — and get the money back before the window closes.
Rejected batch
QC fails a batch. The agents read the PO, the receipt and the test report, price the rejection from your contract, and draft the claim with proof attached. No more failed batches paid in full.
- Intake agent
- Audit agentrules, no model
- Claims agent
Short or damaged
“Twelve bags short, three torn,” said into a phone at the gate. It becomes a dated record with photos, and the objection goes out before the window closes. No more shortages signed for and forgotten.
- Intake agent
- Deadline agentrules, no model
- Claims agent
Late delivery
The goods arrive a week late. Before anyone signs the supplier’s delivery note, it carries one line from the agents: received late, subject to inspection, penalty reserved. The supplier gets it by email the same day. No more penalties signed away at the gate.
- Deadline agentrules, no model
- Call agent
- Audit agentrules, no model
Customer penalty
A customer deducts for a late truck. The agents check it against the timeline. Wrong? They draft the dispute. Someone else’s fault? They pass it on, and nothing is conceded without a second sign-off. Stop paying for other people’s mistakes.
- Intake agent
- Dispute agent
- Claims agent
The money is already yours.
It’s sitting in exceptions nobody had time to chase.
A person reads every one of these.